Why It’s Sometimes Necessary to Give Amazon Your ID


Thrilled about getting started with Amazon? This vast marketplace is now easily accessible in Israel. You can find millions of items and great deals here. However, not all might be available for local shipping from Israeli brands. So, you might want to order them from abroad.

If you place an international order on Amazon, the platform might require your identity document (ID) for custom clearance purposes. Learn what this means so you can put your mind at ease and feel safe sharing this sensitive information with Amazon.

TLDR: Discover when custom clearance is necessary for Israeli Amazon customers and why you have to provide Amazon your ID for this process.

Why You Sometimes Have to Provide Your ID on Amazon

Providing identity documents is not always necessary on Amazon. However, if you want to purchase items from Amazon.com, your ID might be required as per your country’s customs regulations.

The Reason Why Amazon Asks for Your ID

If you place an Amazon order on a foreign website, your products must go through different shipping stages before reaching you. The process can take some time and involves multiple verifications. Your package must cross country borders, which is not always easy. 

All parcels coming from abroad must go through the customs procedure. Your ID is required for the customs clearance process. Only this way can the items be delivered to your address. Upon checkout, you will see the ID request when placing an international order on Amazon. 

Amazon links your ID information to your order and your registered delivery address. Then, it uses all this information to ship the products to Israel or another country where you may be located. Providing Amazon with your ID ensures your parcels quickly clear customs. This way, you avoid unnecessary delays. 

The retailer will use the same information for any future orders. If any of it changes, make sure you notify Amazon of the change.

Is It Safe to Share Your ID? 

As a new Amazon customer, you might wonder why the retailer asks for your ID. Rest assured that any documentation Amazon requires is only for legal purposes. The retailer must comply with local trade and customs laws. Therefore, it is safe to share your ID with Amazon. 

Amazon will safely and securely store this personal information. It will only use it to provide it to Customs officials and the carrier, as stated on the company’s website.

The Amazon Customs Clearance Process 

Learn more about this process, where it is required, and how to provide your ID for customs clearance.

Adding, Editing, and Deleting Address and ID Information on Amazon 

It is easy to add and edit ID information on Amazon for customs clearance. You need to log into your account and go to the ‘Your Address’ section. If you need help, reach out to customer support at any time. 

Remember that the name on the shipping address must be the same as the one on your ID. This is available for purchases you make for yourself. If you want to ship a product from abroad to someone else living in Israel, you’ll need that person’s ID information for customs clearance. 

If you no longer want Amazon to store your ID information, you can delete it. Go to ‘Manage Saved IDs’ in your account and delete it. Permanent deletion can take up to 30 days. If Amazon doesn’t need to use your ID information for 90 days, it will automatically delete it from its database and your account.

Other Countries Requiring ID Verification 

Are there other countries where Amazon requires customers to provide their ID for customs clearance? 

Yes, there are numerous other counties where this step is necessary. These countries are located worldwide. You can find the complete list on Amazon’s Customs Regulations for Identity Documents page. Some examples include

  • Argentina
  • Mexico
  • Brazil
  • Croatia
  • Italy
  • Spain
  • Latvia
  • Sweden
  • Jordan
  • Kuwait
  • Saudi Arabia
  • The United Arab Emirates
  • South Korea
  • South Africa

Amazon in Israel

Amazon started consolidating its presence in the Israeli market three years ago. It began by providing customers local deliveries from Israeli brands. In 2019, Amazon officially announced it would start offering free shipping to Israeli customers. Back then, the minimum order to enjoy free shipping was $49. Only certain items qualified for free international shipping. 

To come across those items, buyers had to watch out for the ‘Free Shipping to Israel’ label. However, this offer was temporary, and the retailer canceled it in 2020 due to the pandemic. In 2021, Amazon resumed its free shipping to Israel program to entice Israeli clients to use the platform and consolidate its presence in this new market.

Amazon’s Hebrew Website 

Amazon currently offers a comprehensive version of its website in Hebrew. This makes it easy for anyone in Israel to purchase items from the platform in the local currency, learn more about Amazon, and contact the support team. 

Currently, Israeli customers can choose from millions of items from the Hebrew website or browse Amazon’s international website. However, the minimum order limit for international free shipping has increased since 2019, and it is now $65. 

Customers currently using the Hebrew Amazon website are welcomed by a wide variety of Israeli brands that offer anything from clothes to home items and gadgets. These sellers can choose different carriers to ship products to local customers.

Customs Regulations in Israel

Amazon must comply with the customs regulations of Israel to be able to ship items here from other countries. The orders Israeli customers place on Amazon’s international website or any other local Amazon website are subject to local import laws and regulations

As such, the orders must be accompanied by all the necessary details that allow the authorities to trace the recipient and the address where the parcels have to get. Providing your ID and other personal information to Amazon is necessary so the retailer can abide by the current Israeli customs laws. 

As for the taxes that apply to your orders, these vary depending on the order’s value. In 2019, when Amazon started its free shipping program, orders under $75 were not subject to import duties. However, clients ordering goods worth over $500 could be subject to VAT and purchase taxes. The consignment of products worth more than $500 would also be subject to additional taxes.